Help!
When i save a new file or open an existing and try to save it Photoshop always crashes!
I have browsed the web, turned off Version Cue, cleared preferences with shift + option + cmd but it still doesnt work!
I have uninstalled, and re-installed and testing without even changing any preferences!
Please help!!
CS4 11.0.1 Crashes when saving!Reinstalling without trashing the prefs is basically a waste of time as it puts you in the same place as before you reinstalled.
Make a new user and see if everything works as it should. If it does trash your prefs.
If not run diskwarrior or disk utility from the DVD.
Also information about your setup would be helpful as none of us are mind readers, niether can we see your setup through our monitors.
CS4 11.0.1 Crashes when saving!Hmmm....
This is strange. Did it just start happening? Have you been able to use Photoshop prior to this?
Has anything on your computer changed? Added new RAM, added a new peripheral?
Do you have an external drive you can save to to rule out a harddrive problem?
If you try 'Save As' do you get the same result?
Did you add any third party extensions or plugins with PS?
Let me know....
elaine
Hi,
Thanks for the reply
Macbook
1.5GB RAM
60GB HD
Dual Core, 1.6 Ghz
Intel
OSX 10.5.7
Just created a new user, and no same problem...
What could i do now?
Hi
No i literally got photoshop 11.0.1 today.. installed and it didn't work?
Just tried saving it to another HD (usb external) and same problem...
I havn't added anything, nothing whatsoever.. it did this as soon as i installed PS.
I have no third party extensions/plugins that i know of?
Tom
Can you post one of the crash reports?
I would but.. i clicked the dont show the crash report screen checkbox and i dont know how to get it back!
Help!
Have you trashed your prefs? If you don't know how its covered in the FAQs.
Also have you run Diskwarrior or Disk Utility from the DVD?
I would do this before doing anything else.
Yes even fresh new computers have problems. I always reinstall my system when I get a new computer. That way I know everything is new and fresh.
If the problem happens in the new user then the install of PS is OK and something else is corrupting in the system.
The next thing I would do is an Archive and install of the OS, this should take about 30 to 45 mins then upgrade to 10.5.7
An A %26amp; I will keep your settings and apps but give you a fresh OS and user account.
See if you are still having issues.
tarnfeld wrote:
鈥 literally got photoshop 11.0.1 today.. installed and it didn't work?
Hi...
MESSAGE TO ALL
I havn't yet bought photoshop.. you see i used Gimp (an alternative) but it just didn't do the trick so wanted to get to grips with Photoshop before investing in it..
I downloaded the .dmg 11.0 Photoshop CS4 from the adobe website, ran it and here i am..
As far as it goes with the crash reports.. here is the apple one
Process:聽聽聽聽聽聽聽聽 Adobe Photoshop CS4 [802]
Path:聽聽聽聽聽聽聽聽聽聽聽 /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier:聽聽聽聽聽 com.adobe.Photoshop
Version:聽聽聽聽聽聽聽聽 11.0.1 (11.0.1x20090216 [20090216.r.522 2009/02/16:17:00:00 cutoff; r branch]) (11.0.1)
Code Type:聽聽聽聽聽聽 X86 (Native)
Parent Process:聽 launchd [713]
Date/Time:聽聽聽聽聽聽 2009-06-08 07:26:13.153 +0100
OS Version:聽聽聽聽聽 Mac OS X 10.5.7 (9C7010)
Report Version:聽 6
Exception Type:聽 EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000007
Crashed Thread:聽 0
Thread 0 Crashed:
0聽聽 libJP2.dylib聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 0x06583e02 FeedToKDU(unsigned char*, int, int, unsigned long, kdu_line_buf*) + 24
1聽聽 libJP2.dylib聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 0x06584fb9 _cg_JP2CompressorProcessImage + 1825
2聽聽 com.apple.ImageIO.framework聽聽 0x064c4d42 _JP2ImagePluginWrite + 1264
3聽聽 com.apple.ImageIO.framework聽聽 0x064b53fe CGImageDestinationFinalize + 145
4聽聽 com.apple.HIServices聽聽聽聽聽聽聽聽聽 0x91466745 CGImageDestinationFinalize + 95
5聽聽 com.apple.HIServices聽聽聽聽聽聽聽聽聽 0x9145b6ec JP2SimpleARGBCompress(unsigned int const*, unsigned long, unsigned long, unsigned long, bool, bool, void*, void* (*)(void*, unsigned long), unsigned char**, unsigned long*) + 478
6聽聽 com.apple.HIServices聽聽聽聽聽聽聽聽聽 0x91456e28 SetIconFamilyData + 1134
7聽聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x003abb86 0x1000 + 3844998
8聽聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x003ac1a5 0x1000 + 3846565
9聽聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x004ded90 0x1000 + 5102992
10聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x004a6a58 0x1000 + 4872792
11聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x00083692 0x1000 + 534162
12聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x000833fa 0x1000 + 533498
13聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x00acb564 0x1000 + 11314532
14聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x004a5f6e 0x1000 + 4869998
15聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x00077f9e 0x1000 + 487326
16聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x0006b9ed 0x1000 + 436717
17聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x00069906 0x1000 + 428294
18聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x00063d65 0x1000 + 404837
19聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x00063ed3 0x1000 + 405203
20聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x0006222f 0x1000 + 397871
21聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x002206aa 0x1000 + 2225834
22聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x00220736 0x1000 + 2225974
23聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x00003912 0x1000 + 10514
24聽 com.adobe.Photoshop聽聽聽聽聽聽聽聽聽聽 0x00003839 0x1000 + 10297
Thread 1:
0聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb74c6 kevent + 10
1聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7c55 _pthread_start + 321
2聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7b12 thread_start + 34
Thread 2:
0聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92c86a2e semaphore_wait_signal_trap + 10
1聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb8dc6 _pthread_cond_wait + 1267
2聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cfe8bb pthread_cond_wait + 48
3聽聽 com.adobe.amt.services聽聽聽聽聽聽聽 0x06ae8552 AMTConditionLock::LockWhenCondition(int) + 46
4聽聽 com.adobe.amt.services聽聽聽聽聽聽聽 0x06ae3995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5聽聽 com.adobe.amt.services聽聽聽聽聽聽聽 0x06ae85b0 AMTThread::Worker(void*) + 20
6聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7c55 _pthread_start + 321
7聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7b12 thread_start + 34
Thread 3:
0聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92c8dbce __semwait_signal + 10
1聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb88cd pthread_cond_wait$UNIX2003 + 73
2聽聽 libGLProgrammability.dylib聽聽聽 0x90a80332 glvmDoWork + 162
3聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7c55 _pthread_start + 321
4聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7b12 thread_start + 34
Thread 4:
0聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92c86a3a semaphore_timedwait_trap + 10
1聽聽 ...ple.CoreServices.CarbonCore 0x91594f7b MPWaitOnSemaphore + 125
2聽聽 MultiProcessor Support聽聽聽聽聽聽聽 0x1f98aeff 0x1f95b000 + 196351
3聽聽 ...ple.CoreServices.CarbonCore 0x91581beb PrivateMPEntryPoint + 56
4聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7c55 _pthread_start + 321
5聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7b12 thread_start + 34
Thread 5:
0聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92c8dbce __semwait_signal + 10
1聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb88cd pthread_cond_wait$UNIX2003 + 73
2聽聽 ...ple.CoreServices.CarbonCore 0x915839d7 TSWaitOnCondition + 126
3聽聽 ...ple.CoreServices.CarbonCore 0x915628fe TSWaitOnConditionTimedRelative + 202
4聽聽 ...ple.CoreServices.CarbonCore 0x91583654 MPWaitOnQueue + 208
5聽聽 AdobeACE聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 0x03d9b38d 0x3d6a000 + 201613
6聽聽 AdobeACE聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 0x03d9ad85 0x3d6a000 + 200069
7聽聽 ...ple.CoreServices.CarbonCore 0x91581beb PrivateMPEntryPoint + 56
8聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7c55 _pthread_start + 321
9聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7b12 thread_start + 34
Thread 6:
0聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92c86b06 mach_wait_until + 10
1聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cfe72f nanosleep + 314
2聽聽 com.adobe.PSAutomate聽聽聽聽聽聽聽聽聽 0x22234755 ScObjects::Thread::sleep(unsigned int) + 143
3聽聽 com.adobe.PSAutomate聽聽聽聽聽聽聽聽聽 0x222347b5 ScObjects::Thread::wait(unsigned int) + 23
4聽聽 com.adobe.PSAutomate聽聽聽聽聽聽聽聽聽 0x22225502 ScObjects::BridgeTalkThread::run() + 332
5聽聽 com.adobe.PSAutomate聽聽聽聽聽聽聽聽聽 0x22234a77 ScObjects::Thread::go(void*) + 239
6聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7c55 _pthread_start + 321
7聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7b12 thread_start + 34
Thread 7:
0聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92c86a46 semaphore_timedwait_signal_trap + 10
1聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb8daf _pthread_cond_wait + 1244
2聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cba633 pthread_cond_timedwait_relative_np + 47
3聽聽 ...ple.CoreServices.CarbonCore 0x9156292a TSWaitOnConditionTimedRelative + 246
4聽聽 ...ple.CoreServices.CarbonCore 0x9156270a TSWaitOnSemaphoreCommon + 422
5聽聽 ...ple.CoreServices.CarbonCore 0x9156240b AsyncFileThread(void*) + 73
6聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7c55 _pthread_start + 321
7聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7b12 thread_start + 34
Thread 8:
0聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92c869e6 mach_msg_trap + 10
1聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92c8e1dc mach_msg + 72
2聽聽 com.apple.CoreFoundation聽聽聽聽聽 0x9190b0de CFRunLoopRunSpecific + 1806
3聽聽 com.apple.CoreFoundation聽聽聽聽聽 0x9190bd74 CFRunLoopRun + 84
4聽聽 com.apple.DesktopServices聽聽聽聽 0x0668946f TSystemNotificationTask::SystemNotificationTaskProc(void*) + 123
5聽聽 ...ple.CoreServices.CarbonCore 0x91581beb PrivateMPEntryPoint + 56
6聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7c55 _pthread_start + 321
7聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7b12 thread_start + 34
Thread 9:
0聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92c869e6 mach_msg_trap + 10
1聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92c8e1dc mach_msg + 72
2聽聽 com.apple.CoreFoundation聽聽聽聽聽 0x9190b0de CFRunLoopRunSpecific + 1806
3聽聽 com.apple.CoreFoundation聽聽聽聽聽 0x9190bd74 CFRunLoopRun + 84
4聽聽 com.apple.DesktopServices聽聽聽聽 0x066895e8 TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 216
5聽聽 ...ple.CoreServices.CarbonCore 0x91581beb PrivateMPEntryPoint + 56
6聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7c55 _pthread_start + 321
7聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7b12 thread_start + 34
Thread 10:
0聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92c8dbce __semwait_signal + 10
1聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb88cd pthread_cond_wait$UNIX2003 + 73
2聽聽 ...ple.CoreServices.CarbonCore 0x915839d7 TSWaitOnCondition + 126
3聽聽 ...ple.CoreServices.CarbonCore 0x915628fe TSWaitOnConditionTimedRelative + 202
4聽聽 ...ple.CoreServices.CarbonCore 0x91583654 MPWaitOnQueue + 208
5聽聽 com.apple.DesktopServices聽聽聽聽 0x06694a7a TNodeSyncTask::SyncTaskProc(void*) + 84
6聽聽 ...ple.CoreServices.CarbonCore 0x91581beb PrivateMPEntryPoint + 56
7聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7c55 _pthread_start + 321
8聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7b12 thread_start + 34
Thread 11:
0聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cd6b3a select$DARWIN_EXTSN + 10
1聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7c55 _pthread_start + 321
2聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7b12 thread_start + 34
Thread 12:
0聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92c86a46 semaphore_timedwait_signal_trap + 10
1聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb8daf _pthread_cond_wait + 1244
2聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cba633 pthread_cond_timedwait_relative_np + 47
3聽聽 com.apple.Foundation聽聽聽聽聽聽聽聽聽 0x91b414fc -[NSCondition waitUntilDate:] + 236
4聽聽 com.apple.Foundation聽聽聽聽聽聽聽聽聽 0x91b41310 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5聽聽 com.apple.Foundation聽聽聽聽聽聽聽聽聽 0x91b41275 -[NSConditionLock lockWhenCondition:] + 69
6聽聽 com.apple.AppKit聽聽聽聽聽聽聽聽聽聽聽聽聽 0x029d37f0 -[NSUIHeartBeat _heartBeatThread:] + 753
7聽聽 com.apple.Foundation聽聽聽聽聽聽聽聽聽 0x91afb5ad -[NSThread main] + 45
8聽聽 com.apple.Foundation聽聽聽聽聽聽聽聽聽 0x91afb154 __NSThread__main__ + 308
9聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7c55 _pthread_start + 321
10聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7b12 thread_start + 34
Thread 13:
0聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92c86a46 semaphore_timedwait_signal_trap + 10
1聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb8daf _pthread_cond_wait + 1244
2聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cba633 pthread_cond_timedwait_relative_np + 47
3聽聽 ...ple.CoreServices.CarbonCore 0x9156292a TSWaitOnConditionTimedRelative + 246
4聽聽 ...ple.CoreServices.CarbonCore 0x91583654 MPWaitOnQueue + 208
5聽聽 com.apple.DesktopServices聽聽聽聽 0x066969c4 TFolderSizeTask::FolderSizeTaskProc(void*) + 104
6聽聽 ...ple.CoreServices.CarbonCore 0x91581beb PrivateMPEntryPoint + 56
7聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7c55 _pthread_start + 321
8聽聽 libSystem.B.dylib聽聽聽聽聽聽聽聽聽聽聽聽 0x92cb7b12 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
聽 eax: 0x2521cc00聽 ebx: 0x06583e01聽 ecx: 0x00000000聽 edx: 0x00000000
聽 edi: 0x2521cc00聽 esi: 0x00000005聽 ebp: 0xbfffdde8聽 esp: 0xbfffddd8
聽聽 ss: 0x0000001f聽 efl: 0x00010286聽 eip: 0x06583e02聽聽 cs: 0x00000017
聽聽 ds: 0x0000001f聽聽 es: 0x0000001f聽聽 fs: 0x00000000聽聽 gs: 0x00000037
聽 cr2: 0x00000007
Binary Images:
聽聽聽 0x1000 -聽 0x19aefdf +com.adobe.Photoshop 11.0.1 (11.0.1x20090216 [20090216.r.522 2009/02/16:17:00:00 cutoff; r branch]) (11.0.1) %26lt;5151e2340b0a4c1da3dea7ac2285e24e%26gt; /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
0x207f000 -聽 0x207ffff聽 com.apple.Carbon 136 (136) %26lt;98a5e3bc0c4fa44bbb09713bb88707fe%26gt; /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x2083000 -聽 0x23a8fe2聽 com.apple.QuickTime 7.6.0 (1290) %26lt;bc0920abbbaad03f5513ac7ffbd30633%26gt; /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x246e000 -聽 0x2473fff聽 org.twain.dsm 1.9.3 (1.9.3) /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x247c000 -聽 0x2483fff聽 com.apple.agl 3.0.9 (AGL-3.0.9) %26lt;7dac4a7cb0de2f6d08ae71c1249379e3%26gt; /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x248a000 -聽 0x2497fe7聽 com.apple.opengl 1.5.6 (1.5.6) %26lt;35592813e95688acea4900088d0fc2a6%26gt; /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x249f000 -聽 0x287901f +com.adobe.linguistic.LinguisticManager 4.0.0 (7863) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguisti c
0x292d000 -聽 0x312afef聽 com.apple.AppKit 6.5.2 (949.26) %26lt;bc4593edd8a224409fb6953a354505a0%26gt; /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x366a000 -聽 0x3a00ff7聽 com.apple.QuartzCore 1.5.1 (1.5.1) %26lt;665c80f6e28555b303020c8007c36b8b%26gt; /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x3af5000 -聽 0x3ceffcf +AdobeOwl ??? (???) %26lt;4cca2c7b48964ddaa14b725fb0c202b5%26gt; /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
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0x906d0000 - 0x906dcff5聽 libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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0x907b9000 - 0x907b9ffd聽 com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x907ba000 - 0x907defff聽 libxslt.1.dylib ??? (???) %26lt;4933ddc7f6618743197aadc85b33b5ab%26gt; /usr/lib/libxslt.1.dylib
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0x90a59000 - 0x90f2cf36聽 libGLProgrammability.dylib ??? (???) %26lt;db92cd5b0fe49068d74ee4d5b99fe5e6%26gt; /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
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0x90f5d000 - 0x90fe8fff聽 com.apple.framework.IOKit 1.5.1 (???) %26lt;a17f9f5ea7e8016a467e67349f4d3d03%26gt; /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90fe9000 - 0x910c8fff聽 libobjc.A.dylib ??? (???) %26lt;a53206274b6c2d42691f677863f379ae%26gt; /usr/lib/libobjc.A.dylib
0x910c9000 - 0x91201ff7聽 libicucore.A.dylib ??? (???) %26lt;afcea652ff2ec36885b2c81c57d06d4c%26gt; /usr/lib/libicucore.A.dylib
0x91202000 - 0x9125fffb聽 libstdc++.6.dylib ??? (???) %26lt;04b812dcec670daa8b7d2852ab14be60%26gt; /usr/lib/libstdc++.6.dylib
0x91260000 - 0x91260ffa聽 com.apple.CoreServices 32 (32) %26lt;2fcc8f3bd5bbfc000b476cad8e6a3dd2%26gt; /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x91261000 - 0x91342ff7聽 libxml2.2.dylib ??? (???) %26lt;3cd4cccd4ca35dffa4688436aa0cd908%26gt; /usr/lib/libxml2.2.dylib
0x91343000 - 0x91343ffc聽 com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x91344000 - 0x913c0feb聽 com.apple.audio.CoreAudio 3.1.0 (3.1) %26lt;70bb7c657061631491029a61babe0b26%26gt; /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x91440000 - 0x91490ff7聽 com.apple.HIServices 1.7.0 (???) %26lt;f7e78891a6d08265c83dca8e378be1ea%26gt; /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x91491000 - 0x91538feb聽 com.apple.QD 3.11.52 (???) %26lt;c72bd7bd2ce12694c3640a731d1ad878%26gt; /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
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0x91813000 - 0x91813ffb聽 com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x91814000 - 0x9188bfe3聽 com.apple.CFNetwork 221.5 (221.5) %26lt;5474cdd7d2a8b2e8059de249c702df9e%26gt; /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
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0x919cc000 - 0x91af0fe3聽 com.apple.audio.toolbox.AudioToolbox 1.5.1 (1.5.1) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x91af1000 - 0x91d6bfe7聽 com.apple.Foundation 6.5.4 (677.15) %26lt;6216196287f98a65ddb654d04d773e7b%26gt; /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x91d6c000 - 0x91e1cfff聽 edu.mit.Kerberos 6.0.12 (6.0.12) %26lt;3dd13466876a8fe4549cfc1354233ec3%26gt; /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x91e1d000 - 0x91f02ff3聽 com.apple.CoreData 100.1 (186) %26lt;8e28162ef2288692615b52acc01f8b54%26gt; /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x91f4d000 - 0x91fd4ff7聽 libsqlite3.0.dylib ??? (???) %26lt;6978bbcca4277d6ae9f042beff643f7d%26gt; /usr/lib/libsqlite3.0.dylib
0x91fd5000 - 0x920a3ff7聽 com.apple.JavaScriptCore 5525.17 (5525.17) %26lt;56d955e46cefc5951391948c7a1019bc%26gt; /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x921a6000 - 0x9283ffff聽 com.apple.CoreGraphics 1.351.21 (???) %26lt;6c93fd21149f389129fe47fa6ef71880%26gt; /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x92840000 - 0x92bfefea聽 libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92bff000 - 0x92c27fff聽 libcups.2.dylib ??? (???) %26lt;2f0a710a9128882efb2ed92ad139b58c%26gt; /usr/lib/libcups.2.dylib
0x92c28000 - 0x92c55feb聽 libvDSP.dylib ??? (???) %26lt;b232c018ddd040ec4e2c2af632dd497f%26gt; /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x92c86000 - 0x92de5ff3聽 libSystem.B.dylib ??? (???) %26lt;4899376234e55593b22fc370935f8cdf%26gt; /usr/lib/libSystem.B.dylib
0x92de6000 - 0x92e63fef聽 libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x92e64000 - 0x92ea2ff7聽 libGLImage.dylib ??? (???) %26lt;2f0f4f0ea094913d371748842772c9b1%26gt; /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
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0x92fd0000 - 0x9309bfff聽 com.apple.ColorSync 4.5.0 (4.5.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9309c000 - 0x9309cffd聽 com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9309d000 - 0x934adfef聽 libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x93514000 - 0x93515ffc聽 libffi.dylib ??? (???) %26lt;a3b573eb950ca583290f7b2b4c486d09%26gt; /usr/lib/libffi.dylib
0x93535000 - 0x935c1ff7聽 com.apple.LaunchServices 286.5 (286.5) %26lt;33c3ae54abb276b61a99d4c764d883e2%26gt; /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x935e7000 - 0x935fdfff聽 com.apple.DictionaryServices 1.0.0 (1.0.0) %26lt;ad0aa0252e3323d182e17f50defe56fc%26gt; /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0xb0000000 - 0xb0006ff8聽 com.apple.carbonframeworktemplate 1.3 (1.3.12) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba900000 - 0xba916fff聽 libJapaneseConverter.dylib ??? (???) %26lt;7b0248c392848338f5d6ed093313eeef%26gt; /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe2聽 libKoreanConverter.dylib ??? (???) %26lt;51586b8d9ef39123fbe6918f12d8285f%26gt; /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xfffe8000 - 0xfffebfff聽 libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780聽 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
I hope this helps you...
Yes i have trashed the prefs, i first reset them all.. then used cmd+alt+shift on startup to totally trash them and i also removed the com.adobe.Photoshop.plist file which it then recreated (which is what its meant to do)...
I really don't want to miss out on Photoshop as after playing around with non-saved files its really nice!!
Would you recommend i re-download it?
/* UPDATE */
In terms of the versioning.. i downloaded 11.0 and then downloaded FROM THE ADOBE WEBSITE the 11.0.1 update .DMG (around 37mb) and then ran that.. still no difference.
It looks like you might be trying to save a JPEG2000 file, or saving to a directory with a JPEG2000 file.
You are crashing in Apple's preview code as it tries to parse that file for a preview.
It's also possible that Apple is caching thumbnails somewhere in JP2K form, but the crash is still deep inside Apple's code.
You might want to report this to Apple.
And you might want to see if there is some damage to your OS install or OS cache files.
No damage whatsoever...
So if there no solution
Let me clarify - to make sure I understand correctly.
You said you were able to make a new user and the problem DID NOT happen....
Is that correct?
If so, it's clearly an OS issue with the current user. (an Apple issue -- not an Adobe issue).
So a couple of solutions...
- reformat your harddrive and reinstall your operating sytem, software, etc. The issue will be resolved.
- if you don't want to do all of that, you may want to consider making the new user account your primary user and deleting the old primary user account.
I say all of this with GREAT caution... if you're not comfortable doing this, or don't understand how users work in the Apple operating system - don't do this. There is a chance you could loose your email, and other things specific to the user in the process.
good luck,
elaine
Oh no sorry!
I does the same thing.. it DOES!
On a new user, Test it still quits?
I'm guessing MacOS bug, or corrupted MacOS caches.
Give this a try....
- run this script
%26lt;http://www.adobe.com/support/contact/cs4clean.html%26gt;
- then reinstall PS
elaine
Nope that didn't work either?
Just downloaded again from the Adobe site to check no faulty downloads and same problem?
Does anybody have any other ideas?
PROBLEM SOLVED!!!!
ITS SOLVED!!
You were right.. it was an issue with apple's preview.. i just removed the 'Always Save' option on the previews and its fine!!
Thanks so much all of you!!!
At this point, I would say reinstall the OS.
Reinstalling Photoshop won't help a bug occuring in the OS code.
glad to hear it's resolved! enjoy playing with Photoshop
elaine
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