Adobe Cleanup on MacOS

Adobe Labs:

Let me first compliment the fact that as an IT Professional I have an absolutely deep and powerful respect for your software. Not just predicated by its powerful functionality, but that I cannot even begin to recall the last time I have ever seen one of your products crash or ''blow up'' on a Mac or a PC!

One issue that I would adore to see resolved or addressed is that I have several customers that use Macs with an assortment of Adobe products, and it seems (for whatever reasons, I do not know) that Adobe never really uninstalls itself entirely and properly, and a total cleanup of Adobe's residual files is very difficult to do.

Let us consider the following example (hypothetically of course);

1) CS4 Trial Package is installed on a Mac

2) Adobe Acrobat 9.x is installed on a Mac

3) Previous versions of Adobe Acrobat were installed and then uninstalled from a Mac over the years

4) Particular free Adobe products such as Adobe Flash and Shockwave for the browser are installed

Now if one looks at the /Library and /User/whoever/Library files, there is an amassment of ''leftover junk'' all over the place, from Fonts to configuration files to help files that is absolutely indiscernible as to what will break if what is removed, and it adds up to large numbers of MBs and GBs of space, not fair for the end user to have to house help files from say Adobe Acrobat 7.x and 8.x when they are not even installed! WTF??!??!? I have seen this myself on some customer's Macs!

What would be (in my view) a nice thing for Adobe to do would be to write some sort of a script and/or document instructive to how to clean and clear out a lot of the garbage that is left behind when software is ''uninstalled'' (in my view it is not uninstalled entirely if garbage is left behind, but hey...).

And then, what about when someone does not have support or paid software with support?

For example, let us say someone install trails versions, does not buy them, has some free stuff (Adobe Reader) and wants to get their Mac cleaned up, is it fair that they ought to have to pay Adobe for a support call to accomplish this task? And this query is coming form a consultant that charges people by the hour to correct problems (I make money on this sort of work), yet hardly does it seem fair to the customers to not have a responsible manner for your software to clean up after itself.

Stuart