Hi guys
im using cs3 in power mac g5, and when im trying to save an artwork into ''Ai'' file format, im getting an ''unknown error'' message, and ive already deleted the com.adobe.illustrator.plist, but still...im recieving the same error.
it was working fine yesterday, coud it be one of this things that i did that caused this:
plication
- 1st i had downloaded a bit torrent application
- 2nd is i force shutdown the computer cause it is shutting down very slow and i have to go.
can any1 help me here please.
saving Ai File problem in cs3Scream,
I have no clue about 1; only 2 if you had the file unsaved then, in which case you should have had an issue opening it.
You may try to copy the artwork piece by piece and place it in front (Ctrl/Com+F) in a new document and then take it from there.
saving Ai File problem in cs3ah this problem occurs in all works not only in 1 particular file, do you think my computer had a dejavu or something? i feel it has been restored from its previous setting...(refering to mac)??
It could be caused by the application you downloaded and I assue installed.
You might now have a permissions problem. So check the directory that your files is located in right or control click on the directory, folder, go to Get Info, then scroll to ownership and permissions and see if all the users have read/write use of the if not and I suspect?it is set to read only for some change it to read/write for all users then apply that to all files and folders within that directory there is a little wheel like icon at the bottom that is a drop down with this option.
Might take a few seconds or minutes for it to complete the task.
hi wade,
ive checked my file info and here is the detail:
ownership permission - read %26amp; write
?owner - read %26amp; write
?group - no access
?others - no access
this are the settings of my folder, while i still have the error on saving.
Yes change them to read write for group and others.
then see what happens.
i've done it and applied to enclosed items as well, but still i get the same ''unknown error'' msg prompting.
Did you apply it to all of the files in the directory or is this just
to the file you see the whole path has to be clear up to the parent
directory.
Do you see what I mean if you do it to the file but the folder the
file resides is set the same way well it means nothing.
However you change everything manually I have to say that on most
occasion this error has gone away for me by doing this but not always
so you have to decide if you want to try this
I cannot guarantee it will help you I think it will but I am not
certain.
Good luck.
I just got this error myself so and when I looked at all the directories some were like yours with permissions settings and changing them al did nothing like ours, I was actually opening a pdf and then saving it that so that might have something to do with?the problem, however I did something that I had done many times in the past which was to do a save as and overwrite the existing file and that worked fine.
hi wade,
im perfectlly out of mood on my illustrator now. i leave the matter of?saving it on Ai and saved it to other file format now as my mean of solution, but now its having an error which has a [CANF] at the end.....
are you familiar with this?
regards
Absolutely not! I have never run into it.
If you want to try you can ask over at the photoshop forum or send a
private message to Chris Cox one of their main software engineers and
he might know.
But I think you are encountering a permissions problem or a corruption
problem perhaps you have a plug in installed that needs to be removed.
Both your #1 and #2 can have serious reprocussions on the healthiness of your system.
My recommendation is to do an archive and install of the OS and reinstall Illustrator from original Adobe media, while removing bit torrent items which can contain problematic code.
Forcing shutdown because you are impatient will inevitably lead to a corrupt OS.
well yah i think its because of my improper shutdown of my computer that damaged my illustrator,
one bad thing is i dont have the installer to re-install it.
how can i PM chris by the way? sorry for this lots of chain questions.. but you really help!
regards
Chris isn't going to help with bit torrent issues.
If you legally purchased the software and registered it, contact Adobe Customer Support and ask about replacement media.
If you didn't purchase it and are trying to get a Torrent download to work.. well.. you get what you pay for.
Now why won't you have the installer?
I don't think Chris is going to answer your questions even if he knew.
You own the license or you don't and the excuse that you don't have
the installer is absurd.
And of course you did not write the serial number down as well
naturally who dies a thing like that.
I didn't see that coming Scott we cross posted but what nerve.
Where do these brats come from?
excuse you guys
not having the installer doesnt mean i got the software from any third party sites or any sort of stuff. im using an office computer and what i mean from not having the installer is i dont have it on my hand (since it is not mine and an office property, and certain offices has certain rules and procedures?), and im trying to figure out how to fix the problem on this case or im finding an alternate solution than resorting to re-installing!
nyway if the problem cannot be solved then its fine, i can re-install it..but not soon, other than accusing or calling someone a ''brat'' for a sudden jump of conclusion. i think is not nice
tnx for the help and tips though.
regards
It still doesn't sound that way to me, if this is owned by an office
an you have to reinstall it and the It does this then it is clear you
have the It and they will do it.
That is what they are for and they would probably not want you to
solve the problem on your own and do something that might
inadvertently bring down their system.
Good try but this doesn't hold water. And I don't believe you.
dude not all offices have IT for your info, it depends on what office it is,
it doesnt matter if you believe or not, and in this case you are accusing , not helping
You're right I won't participate any further.
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